More than ever, the way in which a brand is perceived online has a profound impact on its success. While offering quality products and services and delivering excellent customer service should be enough to protect a company’s reputation, it’s not enough.

Thanks to the internet, it’s easy for disgruntled customers, underhanded competitors and others to tarnish a company’s name. Without keeping careful track of its online reputation, then, a company stands to lose a lot.

This is where reputation management services by Geoklix come into play. We develop and implement effective online reputation management strategies, or ORM strategies, for companies of all sizes and across all niches and industries. Our strategies don’t just help businesses cope with negative press; they help them highlight their strengths in order to achieve a strong, dependable reputation.

Features:

We work closely with clients to establish ORM strategies that address their specific needs. Using a variety of web-based tools, we monitor clients’ online footprints and take action when warranted.

A few of the top features of our reputation management services include:

• Protection – Proactively respond to negative online propaganda and attacks to protect search engine results
• Removal – When possible, take steps to have inflammatory content about a brand removed by publishers
• Content Creation – When removal isn’t possible–and it usually isn’t–we can generate fresh, positive content about a brand or individual to essentially  negative pieces off of the top search engine results pages
• Review Management – Monitor and respond to reviews and mentions on sites like Yelp
• Wikipedia – Track, monitor, protect and improve Wikipedia entries to ensure that brands are reflected in an honest and positive way
• Social Brad Character – Employ social media listening tools to track mentions of a brand and to respond quickly and proactively when negativity strikes
• Monitoring – Monitor social media channels, search engine results, hashtags and other online environments to continually track a brand or individual’s online reputation