Reputation Management can increase online visibility, build up brand equity, and help generate advocacy.
More than ever, the way in which a brand is perceived online has a profound impact on its success. While offering quality products and services and delivering excellent customer service should be enough to protect a company's reputation, it's not enough.
Thanks to the internet, it's easy for disgruntled customers, underhanded competitors and others to tarnish a company's name. Without keeping careful track of its online reputation, then, a company stands to lose a lot.
This is where reputation management services by Geoklix come into play. We develop and implement effective online reputation management strategies, or ORM strategies, for companies of all sizes and across all niches and industries. Our strategies don't just help businesses cope with negative press; they help them highlight their strengths in order to achieve a strong, dependable reputation.
More than Reputation Management
Our reputation management services aren't just about shielding brands from negative online comments and propaganda. They're also about boosting positive content about a brand in order to highlight its strengths and to establish it as an authority in its niche.
A company's reputation is one of its most valuable assets. 85 percent of users research companies online before doing business with them. If they run across negative information, they are likely to take their business elsewhere.
Attacks on a company's reputation can happen at any time. The longer they stay out there, the worse their impact generally is. With our reputation management services, companies of all sizes and scopes and across all industries can protect themselves from negative online press while promoting their strengths.
These days, no brand is immune to negative reviews, comments and activity on the internet. Therefore, the primary benefit of our reputation management services is that they put companies in control of how their brand is perceived online.
Additional benefits include:
Resolve complaints quickly
Boost customer service
Increase positive word of mouth
For more information, contact us today.
Online PR Management
We work closely with clients to establish ORM strategies that address their specific needs. Using a variety of web-based tools, we monitor clients' online footprints and take action when warranted.
A few of the top features of our reputation management services include:
Protection - Proactively respond to negative online propaganda and attacks to protect search engine results
Removal - When possible, take steps to have inflammatory content about a brand removed by publishers
Suppression - When removal isn't possible--and it usually isn't--we generate new, positive content about a brand or individual to essentially push negative pieces off of the top search engine results pages
Review Management - Monitor and manage reviews and mentions on sites like Yelp
Wikipedia - Track, monitor, protect and improve Wikipedia entries to ensure that brands are reflected in an honest and positive way
Social Reputation - Employ social media listening tools to track mentions of a brand and to respond quickly and proactively when negativity strikes
Monitoring - Monitor social media channels, search engine results, hashtags and other online environments to continually track a brand or individual's online reputation
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