Digital marketing is essential for your business. You know it.
Yet you are skeptical and overwhelmed.
Well, who can blame you?
If you are new in the digital marketing world, it can be overwhelming indeed.
But there’s no need to freak out or lose hope, because, in many ways, digital marketing is similar to traditional marketing. In both digital and traditional marketing smart businesses are looking to develop mutually beneficial relationships with users, prospects, and customers.
In fact, developing a trustworthy relationship with customers should be every brand’s first priority. And this is what I want to focus on in this article.
As business owners, marketers and entrepreneurs we often get sidetracked and focus only on the business/marketing tactics that will get us to achieve our goal. Which is great. After all, we should be responsible for growing our business the right way and use all the resources that would help us achieve success.
But something is missing in the equation. Can you actually have long-term success without customer loyalty? Well… I don’t think so.
If there’s anything the 18+ years in the business world have taught me is that when you put customer happiness first, business growth and professional fulfillment will surely follow.
That’s why at Geoklix we have a special formula we live by and we like to call it ‘The WHY’ behind our success.
Ultimate ROI (Return On Investment) = CH (Client Happiness)
Our main goal at Geoklix is to provide the best digital marketing strategy for clients and making sure they achieve the success they are aiming for. Does it sound cheesy? Well, if caring is cheesy, then yes we are the cheesiest digital marketing agency out there ?, with plenty of happy stories… customer success stories to share.
If I had to sum it all up, here is what it looks like::
- We are an Intent-Driven, ROAS (Return On Ad Spend) focused, digital marketing agency
- We are focused on the ultimate ROI (Return On Investment) = Customer Happiness
- Our mission is to deliver happiness to our clients and in return enjoy the same ROI
- Our approach to client relationship is fiduciary coupled with empathy at its core
- We hold ourselves to a higher standard and value our customers’ success just as much as our own
- We have the experience to improve our client’s digital marketing efforts and get better ROI, reduce: cost, wasted clicks while increasing conversions and making continuous micro improvements to their overall digital marketing efforts
- We provide effective digital marketing solutions at competitive rates, giving you results for less than you might think
- We love to share our values because we know that trust is built on shared values – and we want to build trustworthy relationships with our clients.
So, if you are interested to know whether our values as a company match yours, here are the values that describe us above all professional experience and success. ?
How can a company deliver such a high standard when it comes to clients?
Well, it’s simple. By being a client-focused company (internal clients and external clients).
I know, I know, it may not seem like this big scientific discovery, but give it a try yourself and you’ll surely start noticing the changes when it comes to customers’ success.
In fact, here are the main characteristics I believe client-oriented, successful businesses should have:
- They are always aware that the most important person in the company is the client (both internal and external clients)
- They continuously review their customer touch-points and remove any issues that may in any way undermine their customer experience
- They are responsive and quick in providing solutions
- They practice transparency with their clients and customers
- They provide special attention to each particular client or customer needs
- They are easy to reach – easy to buy from and easy to do business with, both online and offline
- They are consistent in exceeding their client’s/customer’s expectations
- They give back to their community, whether it’s via monetary donations or volunteer work
Remember, it’s our job as businesses to deliver remarkable customer experiences.
And, as today, most purchasing decisions begin online, an online presence is an absolute must, regardless of the type of product or service you offer.
Besides, having a strong digital presence will definitely help in achieving your brand’s success.
How do you achieve brand success and become visible online? Simple.
– By putting an end to the confusion, disappointment and unsatisfying digital marketing efforts.
– By transforming your story into a success story.
So, everyone, this is it, this is who we are and WHY we do what we do best – and our digital marketing work speaks for itself.
We deliver a personal, passionate & tailored digital marketing and advertising service to each and every one of our clients, no matter how big or small.
If you want to get to know us and enjoy our digital marketing services, you know where to find us.?